SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Fresh Sales Market (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://freshsalesmarket.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I'm really happy with this strong and big bag! I've got a thing for bags and have lots of smaller ones everywhere. This one's a game-changer because I can easily find what I need without running around. A real time-saver!
These bags are awesome. I got them for a trip and now use them for makeup, shower items, and daily essentials. They're great quality and come in three useful sizes.
This clear bag is so handy with its two big sections. It's well-made and ideal for my cosmetics. I can also use it to keep dry and wet items separate, which is really practical.
This bag was a perfect find! I can see everything inside easily, which is a huge plus. It's strong, spacious, and reasonably priced. Perfect for travel, especially at airports. I'm definitely buying more clear bags.
I picked this in powder blue. It's large, with two compartments and sturdy handles. The quality is amazing, especially with its vinyl exterior and ventilated compartment.
It's a great sturdy bag. Bought it for our travels to store medications - mine on one side and my husband's on the other. It's so clear and easy to see everything
I got this case for my daily pills. Being see-through helps me remember to take them. It's well-made and the initial smell went away after airing it out
Bought it for my friend who travels a lot. It's good-looking and practical for carrying medicine through airports. Also great for makeup. Highly recommend.
I love my cosmetic carry-along bag. Great material and price. Very cute.
It arrived quickly and well-packaged. The bag is larger than it looks in photos, offering lots of space. Sleek, well-made, and stylish.
Such a cute little makeup bag! Can't wait to fill it with makeup. A perfect 10 out of 10
I was pleasantly surprised by this makeup bag. It's beautiful, sturdy, and spacious. Comes in lovely packaging too.
The bag's storage capacity is amazing! It holds so much without stretching. Wish it had a cross-body option. I take it everywhere.
It matches my luggage and the clear top and bottom are great for checking contents before travel.
This makeup bag is well made, sturdy, and durable. It's big and can fit a lot, not just makeup. The black and gold design is very stylish.
Looks just like the image. Nice material and the see-through feature is handy. Zipper works smoothly. Can't wait to use it on vacation.
I love the quality and look of this bag! The clear front is great for seeing what's inside. Perfect for vacation.
Well-packaged to maintain its shape. Cute design with a clear view and a gold zipper detail. Surprisingly spacious.
I'll use this for plane travel. Great for storing makeup and hair products.
The material and zipper are of good quality. It's the perfect makeup bag because you can see everything inside. I love it
Very useful and the perfect size for all my makeup. I'm in love with this makeup bag.
Needed a travel-sized makeup bag and this is perfect. Good visibility, quality zipper, and great for gifting.
It's an excellent makeup bag for traveling and fits perfectly in luggage. A must-have for the holidays
This bag is perfect for makeup or anything else. It's roomy and sturdy. My niece uses it for her toys and it's still in great shape!
I really like this product. It fits all my stuff, though there was a small stain on it. Easy to clean. Highly recommend it.
This is an excellent travel bag. It's spacious, waterproof, and has a handy handle. The transparent side is great for finding things easily.
I absolutely love this bag. It's soft and versatile. I use it for carrying essentials like hand lotion and pens to work.
It works as expected. The bag is sturdy and a good size. It's not completely waterproof but it does resist water well.
Exactly what I was looking for. The quality is really good and I think it'll be perfect for my upcoming trip.
This bag is made of high-quality plastic and easily holds all my toiletries. Just what I needed!
Loved this bag, it fit everything I needed. It was surprisingly bigger than I thought.
I was searching for a bag to store my makeup, lotions, and hairbrush. This one is way better than a shower caddy for storage.
The bag has two compartments, each can hold plenty of items. I use one for cosmetics and the other for gym shoes. It's very portable.
I like the size and visibility of the contents. My wife uses it at the gym to keep wet and dry items separate.
This bag is surprisingly spacious and not bulky. I can fit all my makeup and toiletries easily. It's great quality.
This is ideal for travel. I bought it for my sister who travels a lot and she loves it. She's even bought extras.
The bag looks just like the pictures and I'm happy with my purchase.
The bags are exactly as shown in the picture and very strong. I'm using them a lot during my big move. Highly recommend!
I put this in my gym bag daily for work to separate my dirty clothes. It's super cute and I love it.
I adore this bag. It fits all my travel hygiene items, is durable, and comes in a lovely pink color.
Best toiletry bag ever, hands down!
Bought two bags, one for me and one for my daughter. We both love them! They're flexible and easy to clean
I'm thrilled with the value and quality of this product. It's great!
The size is perfect and it's waterproof, which is great.
It's larger than I expected and very well-made.
Perfect for travel. Just what I needed.
Such a cute and perfectly sized travel bag!
The size is just right and it's nice for travel.
A must-have for traveling. Really good quality.
It's large and roomy, ideal for carrying all your makeup!